AI agents that resolve WISMO tickets, recover abandoned carts, answer product questions from your actual catalog, and forecast inventory — integrated with Shopify, Zendesk, and your existing stack. First system within 14 days of contract; you own 100% of the code.
E-commerce customer service automation means AI agents that resolve WISMO tickets, recover abandoned carts, answer product questions from your actual catalog, and forecast inventory — integrated with Shopify, Zendesk, and your existing stack. First system within 14 days of contract, you own 100% of the code, 99.97% uptime. Entry points start at $1,100 for Abandoned Cart Recovery; every engagement begins with a $2,500 Diagnostic, fully credited.
If your support inbox scales linearly with your order volume, you don't have a headcount problem — you have an automation gap.
For most stores, the majority of tickets are repetitive — order status, returns, sizing, shipping policy — and an AI support stack resolves those automatically, end to end. Your team handles only edge cases, with full context passed on every escalation.
Two parts: a support ticketing agent (from $2,500 + $397/mo) auto-triages, tags, and responds inside Zendesk or your helpdesk; a RAG support chatbot (from $4,000 + $497/mo) sits on your storefront, trained on your product catalog, policies, and SOPs — answering 'does this run small?' from your actual size guide, staying current as your catalog changes.
Answer them before they're asked. A WISMO agent pulls live order and tracking data from Shopify, sends proactive shipping updates by email and SMS, and resolves the 'where's my package?' tickets that still come in — instantly, 24/7.
WISMO is typically the single largest ticket category in e-commerce, and it's pure cost: handling time with no revenue. Automating it is usually the fastest payback in the entire catalog. Delivery-delay exceptions flag to your team in Slack before the customer notices.
Yes — with sequencing and logic, not a blanket coupon. Abandoned Cart Recovery ($1,100 build + $197/mo) runs multi-step SMS and email sequences triggered at abandonment, with dynamic discount logic that only offers a discount when buyer behavior says it's needed.
Most stores either ignore abandoned carts or train customers to wait for the inevitable 10%-off email. Dynamic logic protects your margin: a first-time visitor who bounced at shipping cost gets a different message than a repeat buyer who got distracted. Every recovered order is attributed so you see exactly what the system earns.
It's the revenue side of the stack: AI-driven product recommendations, dynamic pricing, and inventory forecasting for your store, from $5,000 build + $997/mo. Where the support agents cut cost, the AI Layer grows average order value and stops stockouts.
Recommendations come from real purchase and browsing behavior on your store. Dynamic pricing runs within rules you approve. Inventory forecasting watches sales velocity and seasonality so you reorder before the stockout. Connects natively to Shopify and Stripe; syncs with your CRM for lifecycle marketing.
Custom Build engagements start at $8,000 build + $1,997/mo (minimum 3 services, 3-month minimum).
Answers product, sizing, shipping, returns questions from your live catalog 24/7.
Auto-triages, tags, resolves tickets; escalates edge cases with full context.
Multi-step SMS + email with dynamic discount logic.
Recommendations, dynamic pricing, inventory forecasting.
Proactive two-way shipping updates and instant order-status answers.
Post-resolution CSAT/NPS, sentiment analysis, detractor follow-up before the 1-star review.
2,000 orders generate roughly 700 tickets a month at about $5 average handling cost. Automating 70% saves roughly $2,450/month (about $29,000/year). Add cart recovery: if sequences recover just 5% of 1,500 monthly abandoned carts at $80 average order value, that's $6,000/month in recovered revenue against a $197/mo system. These are illustrative figures: the Diagnostic runs this math on your actual ticket export and store data.
Speed-to-lead, voice reception, and follow-up that never goes cold.
AI legal intake, voice reception, and follow-up — SOC 2 standards.
HIPAA-BAA phone, scheduling, reminders, prior auth follow-up.
Quote intake, renewals, FNOL, and cross-sell automation.
Every service, priced by department.
See how a client runs on our AI agents.
Bring your monthly ticket count, your abandonment rate, and your AOV. In a free 1-hour call we'll tell you which system pays back first.
A free, no-pressure strategy call with our team.
Send a couple of details and we'll get back to you within 4 business hours.