AI agents that answer your phones, schedule and confirm appointments, send reminders that cut no-shows, and chase prior authorization status — under a signed Business Associate Agreement, built to SOC 2 Type II standards, and never trained on your patients' data. Everything we automate is non-clinical; diagnosis and treatment stay with your providers. First system live within 14 days; you own 100% of the code.
HIPAA compliant AI automation means AI agents that take over the administrative load of a medical office — answering phones, scheduling and confirming appointments, sending reminders that cut no-shows, and chasing prior authorization status — under a signed Business Associate Agreement, built to SOC 2 Type II standards, with AI models never trained on your patients' data. Everything we automate is non-clinical: scheduling, communication, and paperwork. Diagnosis, treatment, and clinical judgment stay with your providers, full stop. First system live within 14 days of a signed contract; $2,500 Diagnostic, 100% credited.
It is when it's built that way, and we put it in writing: we sign a HIPAA Business Associate Agreement, build to SOC 2 Type II standards with end-to-end encryption, never train AI models on PHI, and deploy agents in your own cloud environment so patient data doesn't flow through our servers.
Most off-the-shelf AI tools won't sign a BAA, which makes them unusable for anything touching PHI. We architect for compliance from the first line: role-based access controls, documented data flows, vaulted credentials, audit logging. Our Compliance & Security Audit ($3,500 one-time) covers access controls, data residency, and BAA documentation before anything is built. Your compliance officer approves every workflow before it touches a patient record.
Yes. A voice AI receptionist (from $2,500 build + $497/mo) answers every call in two rings, 24/7 — scheduling and rescheduling appointments, answering hours-insurance-directions questions, handling refill-request routing, and transferring anything clinical or urgent straight to your staff with a summary attached.
A two-person desk fielding 100+ calls a day while checking in patients physically cannot answer everything, so many calls hit voicemail — and many of those patients call the next practice. The voice agent never triages symptoms or gives medical guidance; clinical calls route to humans immediately, following escalation rules your practice defines. 99.97% uptime.
With automated, two-way reminders patients can actually respond to. SMS and email reminders go out on your schedule; patients confirm, cancel, or reschedule by reply; and the booking agent instantly backfills opened slots from your waitlist.
No-shows run high at many practices, and each empty slot is real, unrecoverable revenue. Two-way automation converts 'can't make it' from a no-show into a rebooked slot. The appointment booking agent ($900 + $147/mo) plus SMS automation ($900 + $197/mo + usage) handles the full loop. Recall campaigns for annuals, follow-ups, and lapsed patients run on the same rails.
With the follow-up, yes. A prior auth follow-up agent tracks every submitted authorization, checks status on schedule, chases payers before deadlines lapse, and alerts your staff the moment something needs human action.
Clinical determinations and payer negotiations stay with your staff — what the agent removes is the tracking spreadsheet, the re-checking, and the hold music. The same workflow engine handles intake form collection, insurance information capture, referral status chasing, and data sync between your practice management system and CRM.
Custom Build engagements start at $8,000 build + $1,997/mo. HIPAA BAA available on all healthcare deployments.
Answers, schedules, routes; escalates clinical calls to staff.
Books, confirms, reschedules, backfills.
No-show reduction and lapsed-patient reactivation.
Status tracking, payer chasing, deadline alerts.
Hours, insurance, prep instructions, forms; non-clinical only.
PM-to-CRM sync plus weekly utilization and no-show reports.
A practice running 30 provider-slots a day at 20% no-show with a $200 average visit loses roughly $24,000 a month in unfilled time. If two-way reminders and automatic backfill cut no-shows from 20% to 12%, that recovers about $9,600 a month — against a Starter Custom stack at $1,997/mo after an $8,000 build. These are illustrative figures: the Diagnostic swaps them for your actuals before you sign anything.
AI voice, speed-to-lead, and follow-up for brokerages and teams.
AI legal intake, voice reception, and follow-up — SOC 2 standards.
Quote intake, renewals, FNOL, and cross-sell automation.
WISMO tickets, cart recovery, and support automation.
Every service, priced by department.
See how a client runs on our AI agents.
Bring your call volume and your no-show rate to a free 1-hour call. If it doesn't pencil out, we'll tell you that too.
A free, no-pressure strategy call with our team.
Send a couple of details and we'll get back to you within 4 business hours.